VTRAC Consulting Corporation
Thank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: Bilingual Service Desk Support, position number:, Attention: [email protected] or call: 416-366-2600 Ext. 226
Title: Bilingual Service Desk Support
No. of Positions: 1
This innovative organization is seeking a Service Desk Analysts to provide 1st and 2nd level technical Desktop support to users through incident management by phone, email and walk-ups.
Noted for its great company culture, the organization offers professional growth and development programs to help advance your career and competitive benefits that include fitness reimbursement and discount programs.
The Service Desk Analyst will provide 1st and 2nd level technical Desktop support to users through incident management. He or she will focus on planning, implementation and supporting applications. They will review technical offerings/processes/applications as it relates to technical infrastructure and processes and make recommendations for enhancement, will act as a laison between various support teams and will track assets and inventory in CMDB.
Scope of Deliverables:
We thank all candidates in advance. Only selected candidates for interviews will be contacted. For other exciting opportunities, please visit us at www.vtrac.com. VTRAC is an equal opportunity employer.
Toronto . New York . Houston . Palo Alto
Tagged as: Computer Science, Dealership IT, Desk Support, Information Technology, Internet Technology, ITIL, Service Desk Support