Client Services Associate, Investments Contract

VTRAC Consulting Corporation
Intelligent Solutions

Thank you for applying to VTRAC opportunities . Please e-mail your resume as a MS-WORD document in confidence Subject: Client Services Associate, Investments, Attention : [email protected] or call: 1-416-688-2865

Position#: 23045
Position: Client Services Associate, Investments
Position Type: Contract (1 year)
No. of Positions: 1
Location Montreal, QC

Description:

The Client Services Associate will perform routine duties to support client investment management operations. Setup and maintain databases and client files, process and confirm trades, research routine errors, failures, and inquiries. In addition, you will resolve discrepancies and take action on routine matters and inquiries from clients and other departments.

Responsibilities:

• Respond in a timely manner to inquiries from external and internal clients
• Perform assigned daily operations and processes including, but not limited to:
  • Assist with Account Administration including account openings, billing set up, tax reclaims/tax documentation, market openings/exits/updates, security registration/system access/ID administration and FAR set up
  • Assist with online support for various client-facing applications
  • Ensure timely and accurate production of client-customized reporting and collects data and produces customer report cards
  • Assist with data collection for risk/compliance reporting
  • Respond in a timely manner to inquiries from operational COEs, BU Shared Services and BU Accounting Operations.
  • Elevates unresolved issues/problems to manager/officer.
• May monitor and review daily work of Client Operations Associates to ensure accurate and timely execution.
• Provides on the job training to new staff and assists new staff with attainment of understanding of job responsibilities.
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Other duties as assigned.
• Bachelor’s degree with business related coursework or equivalent. B.S. degree in Accounting or Finance preferred
• 2+ years of related custody and/ or fund accounting experience is an asset
• Knowledge of securities markets, language and products as well as legal and regulatory requirements
• Strong knowledge of MS Office applications, and spreadsheet proficiency
• Strong organizational skills and ability to prioritize assignments under tight deadlines
• Attention to detail
• Strong interpersonal and communication skills in both verbal and written forms
• Ability to work as a team player
• Ability to prioritize assignments under tight deadlines
• Solid understanding of operational functions within both custody and fund accounting

We thank all candidates in advance. Only selected candidates for interviews will be contacted. For other exciting opportunities, please visit us at www.vtrac.com . VTRAC is an equal-opportunity employer.