ERP Specialist(Case Manager/FileNet and WebSphere Administrator) Contract

VTRAC Consulting Corporation

“Intelligent Resources”

Thank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: ERP Specialist(Case Manager/FileNet and WebSphere Administrator), position number: 21-00068, Attention: [email protected]

Position No.:                      21-00068

Title:                                     ERP Specialist(Case Manager/FileNet and WebSphere Administrator)

Type:                                    Contract (1 year, extendable)

No. of Positions:                1

Location:                             Toronto ON

Position Description:

The CaseManager/Filenet Websphere Administrator, is responsible to administer the company’s Case Manager Environment, which is made up of several IBM Tools: IBM Case Manager/FileNet, IBM Reference Data Manager/ Operational Decision Manager, Websphere Application Server, AppConnect. The CM Administrator will manage the Case Manager ecosystem, supporting the health and security of the environments, keeping systems up-to-date, resolving second level support issues, and liaising with Applications Services, Enterprise Architecture and Information Security as required.

Key Duties and Responsibilities: 

• Maintain the health, performance and security of the ecosystem by patching, upgrading and resolving vulnerabilities.
• Performance tuning and resource optimization as required
• Deploying and maintaining codebases on several platforms: Content Navigator, FileNet, App Connect, ODM, RDM, Case Manager
• Provide systems support by identifying and analyzing issues, responding within established timelines to implement corrective action, and communicating with impacted constituencies.
• Troubleshooting could involve working with many different technologies: – Browsers via the developer console – Logs in WebSphere – Windows Event logs – FileNet Administrator Console – Process Administrator for workflows
• Maintaining identical configurations between Production and DR environments, and anticipating and testing behaviour in DR scenario
• Maintain system standards and operationalization procedures, automated approaches for system administration tasks

Must-Haves:

• 8+ years experience administering and monitoring complex systems made up of multiple components
• Strong knowledge of Websphere and IBM Case Manager/FileNet
• Proficiency with Windows and Linux
• Knowledge of IBM Operational Decision Manager, AppConnect and IBM Content Navigator, IBM Infosphere Information Server, Reference Data Manager would be a strong plus.
• Proven ability to communicate technological information clearly, and experience creating operational and configuration documentation
• Clear and succinct verbal and written communication.
• Strong negotiation skills.
• Experience providing training or conveying highly technical information in plain language.
• Strong focus on execution, quality and timelines
• Undergraduate degree in an IT related discipline or equivalent.

We thank all candidates in advance. Only selected candidates for interviews will be contacted. For other exciting opportunities, please visit us at www.vtrac.com. VTRAC is an equal opportunity employer.

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