Thank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: Senior Telecommunications Analyst, Attention: [email protected]or call: (647) 250-7053
Position#: 222xx Position: Senior Telecommunications Analyst (CONTRACT) Position Type: Contract No. of Positions: 1 Location Toronto, ON
Description
We are looking for a Senior Telecommunications Analyst to support the Facilities & Materiel Services division with the completion of various projects and tasks around support, training, and troubleshooting of audio-visual, videoconferencing, and teleconferencing rooms.
Responsibilities
Participate in design, technical, and management reviews to monitor, advise, and report on progress and potential problems;
Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items;
Review, analyze, and provide recommendations relating to VC and AV system components and associated documentation.
Recommend VC and AV system-level solutions for discrepancies, deficiencies, and changes to equipment and specifications.
Analyze VC and AV system deficiencies and recommends cost-effective solutions.
Training of Facilities staff so they can become subject matter experts on VC and AV equipment.
Oversee installation of new systems and integrated rooms and conduct system testing and evaluation.
Ensure rooms are available and booked for scheduled technicians;
Open, track, monitor, advise and report on service tickets with maintenance agreement providers.
Troubleshooting daily calls.
Assistance with the setup of scheduled video conferences.
Testing of systems with external participants using Microsoft Teams, the Videoconference Bridge (Polycom RMX) or other related Videoconferencing systems (software or hardware);
Training of employees so they become proficient users of VC and AV systems.
We thank all candidates in advance. Only selected candidates for interviews will be contacted. For other exciting opportunities, please visit us at www.vtrac.com. VTRAC is an equal-opportunity employer.