VTRAC Consulting Corporation
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Subject: Sr. Investment Data Management Analyst x3 (Contract); JOB: 21-00019; Attention: [email protected] or
call 416-366-2600 Ext. 227
Position No.: 21-00019
Title: Sr. Investment Data Management Analyst x3 (Contract)
Type: 18 Months Contract
No. of Positions: 3
Location: Toronto, ON
A global financial organization, that offers a suite of financial products across a range of asset classes, investment
styles and geographies.
The Senior Data Management Analyst is generally responsible for providing first line client support, product support
as well as data, project & process integrity support. The incumbent primarily focuses on one of the four functional
areas within GPS Support Services and is expected to spend no less than 70% of his/her time in the assigned focus
area and up to 30% in the other three areas.
In general, a Senior Analyst is expected to be self-motivated, works independently (only high-level guidance or
information is needed), escalates issues when appropriate to provide Security Master and Portfolio Support to
internal business partners globally. The incumbent liaises and works jointly with team members in global locations to
provide 6×24 support coverage; including leading research and analysis of non-standard GPS related data concerns
(e.g. security master, new instruments implementation, reconciliation, portfolio position / cash) and acts as an
escalated point of contact on data reconciliation issue resolution; oversees data reconciliation resolution to a
satisfactory and timely completion. The Senior Analyst must exercise independent and business focused judgment
while researching and resolving time critical and risk sensitive issues. Furthermore, the Senior Analyst acts as a data
steward to ensure data standards, quality and integrity are maintained. The Senior Analyst also provides
recommendation and leads automation and continuous improvement of daily operational processes as well as
mentors analysts and administrators within the global team.
Builds strong, long-term business partnerships with other business units.
Proactively follows up on queries and requests received, coordinates within GPS groups and ensures
Takes initiative to identify and raise issues on complex problems, formulates solutions independently and
knows when to escalate.
Proactively initiates, leads and participates in continuous improvement initiatives including contribution of
ideas, building of business case, documentation & presentation of recommendations, execution and delivery.
Performs and owns analysis, User Acceptance Testing and rollout support on new business
Acts as the point of contact for queries escalated within the team or from business partners.
Mentor colleagues and provides training to the global team on new processes and procedures.
Acts as a subject matter expert within the team (e.g. Complex Financial Instruments and Investment
Strategies, Fund of Fund Process, Cash Management Process, Canadian Lapping, Industry Regulatory
Maintain and update documentation on Support Services global and regional operational procedures
First Line Support
Supports internal business partners globally by executing tasks outlined in the Global Data Operations Service
Catalogue as well as the North America Portfolio Support Service Catalogue.
Sets up, maintains, reviews and validates security masters, brokers and various reference data elements.
Delivers production support tasks accurately and in a timely manner that meets established SLAs.
Participates in the data reconciliation processes amongst various internal and external systems; ensures data
issues resolved accurately and in a timely manner.
Validate and ensure data override requests conform to the firm’s Data Standards; conducts research/analysis
and escalates issue within Support Services as well as to appropriate Data Governance bodies as needed.
Takes ownership and perform independent analysis on complex escalated position, cash, coupon payment
and security master related reconciliation breaks requiring non-standard research and problem-solving
abilities. Ensures root cause is identified and participates in remedial actions to address the root cause.
Maintain an overall understanding of the assigned investment strategy (i.e. cash weights, financial
instruments within the portfolio, cash management, etc.)
Responsible for cash management support by calculating / verifying current day and net investable cash in
multiple currencies for portfolio managers and resolve discrepancies within established deadlines.
Resolves all escalated position exceptions prior to market open and informs the investment teams.
Take ownership to analyze the characteristics of new instruments to determine the associated data
requirements and support procedures across all relevant systems. Lead the end-to-end testing of the data
and process flow required for the new instrument. Coordinates new instrument responses, testing and
approval across GPS as needed.
Coordinates of Product Shelf changes (e.g. new fund launch, new institutional mandates, portfolio manager
change, fund name change, etc.) related activities within Support Services.
Act as a subject matter expert in complex instruments (e.g. derivatives, money market and fixed income).
Documents complex instrument support procedures, shares knowledge and trains the global team.
Leads and coordinates new data requests and data standards change requests. Analyze new data needs,
recommends new and adjustment to data standards. Leads the research and analysis of GPS related data
(e.g. security master, new instruments, portfolio position / cash) in support of the creation/maintenance of
specific data elements. Ensures data provided fits the firm’s global needs.
Liaises with other GPS functions to ensure integrity of portfolio related data (position, cash, security master,
pricing, corporate action, FX, derivatives, etc.) via reconciliation resolution oversight, coordination and
Acts as the escalation point for critical reconciliation breaks. Monitors and identifies critical reconciliation
breaks assigned to all GPS functions. Leads, escalates and organizes cross-functional discussions to ensure
reconciliation breaks pertaining to GPS are resolved timely and accurately. Engages and facilitates discussions
with internal and external parties to expedite resolution on critical reconciliation items.
Takes ownership in the production of management reports and executive level commentaries on the health
of GPS reconciliation and other issues resolution. Escalates and keeps GPS Management Team informed of
any critical reconciliation breaks and data issues globally.
Work closely with GRS and GPS functional teams to identify opportunities to streamline the overall
reconciliation resolution process globally. Leads and facilitates cross-function discussions on reconciliation
resolution process improvements identified.
Responsible for daily cash and claims management oversight.
Inform stakeholders (e.g Investment, Compliance) on critical data integrity issues that impact them in a
Support reconciliation and audit process for specific accounts (e.g. Mortgage Corporate – IVR accounts) as
per SLAs defined.
Project & Process Integrity
Proactively identifies and leads process integrity and effectiveness enhancement opportunities to
completion. Takes ownership to develop new ways to identify and alert us of data quality issue pre-
Leads prioritization, manages, organizes and monitors business requests for Support Services globally.
Leads process improvements and project coordination globally within Support Services.
Takes ownership in the definition, delivery and the communication of efficiency and data quality
measurements. Monitors and keeps Support Services Leadership Team inform on these measurements
regularly. Proactively leads discussions and works with Support Services Leadership Team to identify and
address root cause if measurement not meeting defined targets.
Responsible for operation reviews and controls. Initiates and ensures completion of data override regular
reviews. Monitors the completion of manual new security master set up and double-checking documentation
evidence globally. Escalates to First Line Support managers if required documentation is incomplete.
Trains global Support Services teams on new support / operational procedures.
Must Have Technical Skills:
Minimum 5 years' financial services industry experience in a data analysis capacity
Excellent knowledge of investment products and global security markets is required
Knowledge of market data services such as Bloomberg and Reuters is required
Must have previous knowledge and work experience with data management applications (e.g. CADIS, Eagle
PACE), order management systems (e.g. Charles River, Aladdin), portfolio administration applications (e.g.
Eagle STAR, FMC), fund accounting applications (e.g. PAS, Eagle STAR), reconciliation tools (e.g. TLM), and
data warehouse platforms (e.g. Eagle PACE)
Must have a good understanding of the end-to-end investment services processes including but not limiting
to trade entry, trade process, settlement, security master set up/maintenance, valuation, corporate action
processing, fund accounting and reconciliation resolution.
Must have in-depth and strong understanding of data flow and the impact of different characteristics of GPS
owned data (e.g., positions, cash, security master, prices etc.) have on downstream data consumers and
business functions (e.g. compliance, risk, performance, portfolio management, etc.)
Understands of the firm’s marketplace and global reach, and is mindful of the global nature of our business
when conducting day to day activities. Understands the primary product sets and operating model.
Demonstrated strong ability to process and assimilate data and information into meaningful management
and reporting information
Require a University degree in Accounting, Finance, Math or business area of concentration (or an equivalent
combination of education, training, experience that would provide the knowledge, skills and ability required)
MBA an asset
Nice to Haves:
Certify Financial Analyst (CFA) or Professional accounting designation (CMA, CGA, CA, CPA) an asset
Rotating support coverage is required for international markets that are open during statutory holidays
Participate in Business Recovery testing on an as-needed basis as defined by manager
Overtime, off hours support and travel may be required
Staggering shift work is required on a rotational basis and as defined by manager to provide global business
Current hours of business coverage for the North America Team (subject to change to fit global operations
o Mondays to Thursdays: Eastern Time 7:00a.m. – 8:00p.m.
o Fridays: Eastern Time 7:00a.m. – 6:00p.m.
o Sundays: Eastern Time 4:00p.m – 8:00p.m.
We thank all candidates in advance. Only selected candidates for interviews will be contacted. For other exciting
opportunities, please visit us at www.vtrac.com. VTRAC is an equal opportunity employer.
Toronto . New York . Houston . Palo Alto