ECM Implementation and Support
Enterprise content management (ECM) is often used to develop, store, distribute, archive and manage unstructured content (such as scanned documents, email, reports, documentation images and documents) and ultimately analyze usage to enable organizations to deliver relevant content to users where and when they need it. VTRAC has been supporting 18 clients in various ECM project implementation including IBM and OpenText products.
IBM ECM Services
VTRAC provides Case Manager solutions from development to implementation, preproduction and production. We also administer, migrate and deploy solutions from one environment to another as well Cloud integration and migration. We provide full implementation teams in Canada, U.S, Brazil and Argentina
Solution Design and Implementation
We can bring our expertise to work for your organization to design, implement and support solutions to meet your requirements, based on the IBM Content Management and Business Process applications.
Managed Services
We provide tailored managed service offerings to meet your needs across the IBM Intelligent Automation ecosphere. We offer support and administration for: IBM CP4BA, IBM FileNet, IBM Case Manager and WebSphere
Content Migration
We provide a proven high-performance toolset that can perform the migration of millions of documents in a robust and secure manner, with comprehensive audit and MI reporting tailored to your needs. These tools can be quickly enhanced to support your particular use case
Project Consulting
We can help plan your digital process automation strategy and help you achieve it. Our consultants will work with you to refine your objectives and create a road map to reach them.
System Upgrades
We can plan and perform upgrades to your business automation solutions and platforms including from bare metal to cloud. We specialize in in-place content migration as well as more specialized data-cleansing and consolidation.